Cortec IT Support Packages

Every business is unique. We believe your IT support solution should reflect this. We develop our support packages around your business needs & requirements. We make sure to provide our clients with the highest level of service, whilst integrating perfectly into your business.

it-supportDedicated Helpdesk

Cortec’s helpdesk provides fast and efficient IT support This ensures the fastest resolution for all your issues.

blue2Proactive Monitoring

Our 24/7 Monitoring increases reliability of your systems improving productivity and reducing IT costs.

blue3Rapid Response

Our response times are among the best in the industry. We safeguard businesses against downtime.

blue4Unlimited Remote Support

Every client benefits from our unlimited remote support. Our friendly team of technicians are always ready to help.

blue5Onsite Callouts

Same day call outs ensure you get the essential assistance your business needs, When you need it.

Business Support

1-5 Users

Remote Support.

Quarterly Site Visit.

Grade 2 SLA.

Account Manager.

Premium Support

6-15 Users

Proactive Monitoring.

Monthly Site Visit.

Free Anti-Virus.

Web Hosting.

Enterprise Support

15+ Users

Free Callouts.

Hosted Exchange.

Grade 1 SLA.

 Server Backup

Additional Managed IT services include: