Migrating to Microsoft 365 in the UK In today’s rapidly evolving digital landscape, effective email communication is a cornerstone of success for businesses of all sizes. While on-premises email solutions have served companies well for decades, and hosted exchange platforms have gained popularity, there’s a compelling case for migrating to Microsoft 365…
Considerations when choosing a new IT partner in the UK Things to consider when choosing an IT Support provider: is it time you made a change? We very much see IT support as an ongoing partnership; we are proud to keep over 95% of our customers on a rolling 30-day basis; some have been…
Are you hesitant to reach out to your IT support provider? • Can you count on your IT support company as a professional staff member? • Are you encouraged to ask questions? • Do you feel comfortable discussing all IT issues, no matter how minor? • Are they proactive partners or just firefighters? •…
Outsourced IT Support It is now an integral part of any business, and a partnership with Cortec provides many advantages. Many of our IT Support clients are based in London and rely on Cortec to provide daily assistance and support and help them move their business forward by moving their IT forward. Last…
Customer satisfaction is a key differentiator in a sea of other IT companies. There is a lot of technical ability out there, not all of it very good at understanding business requirements or human interaction.
We take customer’s feedback seriously (including regular account management meetings) and act upon reasonable requests. What’s the point of listening if you’re not going to act on feedback and move forwards?
Four Signs to change your IT support company in the UK These are the four signs that changing your IT support company is time. Please have a look at the below. 1. You only talk when something’s wrong A good IT support firm will perform preventative maintenance to reduce the chance…
Bluescreen and Minidump Code Analysis Driver errors can cause Windows to crash or hang. Fortunately, OSR can help you determine what’s wrong in multiple ways! Perhaps you have a crash or turn that you’ve tried to analyse but need help discovering the root cause. You might be on a QA team, a member of…
Transferring FSMO Roles To check which server currently holds the FSMO, from the command prompt run Netdom Query FSMO To transfer the FSMO roles: Transferring the Domain-Specific Roles: RID, PDC, and Infrastructure Master Click Start, point to Programs, point to Administrative Tools, and then click Active Directory Users and Computers. Right-click the icon next to Active Directory Users…