Password Security – Take action now! You may have noticed some discussion in the news recently that several MPs have been sharing their login details with their staff as a matter of course. This brought a lot of criticism from security professionals and the ICO (Information Commissioner’s Office), who have now reminded MPs of their duties under the Data Protection Laws.Details
What is GDPR? General Data Protection Regulation, or GDPR, will overhaul how businesses process and handle data. This regulation is the biggest change in two decades and will come into force on May 25th 2018. It will change how businesses and public sector organisations can handle information of customers. The GDPR is Europe’s new framework for data…Details
With cyber-attacks and computer security being heavily publicised throughout the media as of late, we would take this opportunity to drive home the importance of making sure your systems are safeguarded from such threats. 2017 sees an ever increasing rise in cyber crime causing unprecedented levels of disruption with the use of simple IT tools and cloud services.Details
Outsourced IT Support IT is now an integral part of any business and a partnership with Cortec provides many advantages for any business. A large proportion of our IT Support clients are based in London and are relying on Cortec to not only provide daily assistance and support but to help them move their business…Details
Customer satisfaction is a key differentiator in a sea of other IT companies. There is a lot of technical ability out there, not all of it very good at understanding business requirements or human interaction.
We take customer’s feedback seriously (including regular account management meetings) and act upon reasonable requests. What’s the point of listening if you’re not going to act on feedback and move forwards?
Does the thought of contacting your IT support provider fill you with dread? • Can you count on your IT support company as a professional member of your staff? • Are you encouraged to ask questions? • Do you feel comfortable enough to talk about all IT issues no matter how minor? • Are they…Details
1. You only talk when something’s wrong A good IT support firm will perform preventative maintenance to reduce the chance of things breaking in the first place. In short, your IT Support should be more than the emergency services for your business computers because by then it is invariably too late. You should feel able…Details
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Driver errors can cause Windows to crash or hang. Fortunately, there are multiple ways OSR can help you determine what’s wrong! Perhaps you have a crash or hang that you’ve tried to analyze, but just can’t discover the root cause. You might be on a QA team, a member of the IT staff, an engineer in a…Details
Microsoft has released a significant new firmware update for Surface Pro 3 fondleslabs, the second to arrive this month. As explained in a blog post by Redmond’s JC Hornbeck, the latest update to the Surface Pro 3’s Unified Extensible Firmware Interface (UEFI) adds new features for enterprise customers but only minor improvements for consumers. With the update…Details